Privacy Policy
SendCopy.ai — Cloud Spike Cloud Service LLC
Effective Date: June 10, 2026
Important Notice — Please Read Carefully
This Privacy Policy explains how Sendcopy.ai (a product of Twitty Digital Marketing LLC, referred to as "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our LinkedIn Outreach & Automation Tool, or interact with us.
By accessing or using Sendcopy.ai, you agree to the practices described in this Privacy Policy.
We are committed to protecting your privacy and complying with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, GDPR (where applicable), and other relevant regulations.
Section 1
Information We Collect
- 1.1 Personal Information You Provide
- Account and contact details: Name, email address, phone number, company name, and billing information.
- Payment Information
- Payment information: Processed securely via third-party providers (e.g., Stripe). We do not store full credit card details.
- Service Credentials
- Service credentials (if applicable): Any login details you provide for integrations.
- Communications
- Communications: Messages, support inquiries, or feedback you send us.
- 1.2 Automatically Collected Information
- Usage and log data: IP address, browser type, device information, pages visited, referral sources, and timestamps. Cookies and similar technologies: For functionality, analytics, and performance.
- Service Usage Data
- Service usage data: Verification activity, results, and account metrics.
- 1.3 Information from Third Parties
- We may receive data from analytics providers, payment processors, or advertising partners (subject to your consent where required). We do not intentionally collect sensitive personal data unless required for legal compliance.
Section 2
How We Use Your Information
Service & Account Management
Providing and improving the Sendcopy.ai email verification service. Account management, billing, and payments.
Support & Analytics
Customer support and communications. Analytics, service enhancement, security, and fraud prevention.
Marketing & Compliance
Marketing (with easy opt-out). Legal compliance.
Purpose Limitation
We use your information solely for the purposes outlined above and do not process it in ways incompatible with these purposes.
Section 3
Legal Basis for Processing
3.1 Performance of Contract
Performance of contract: Processing necessary to fulfill our service agreement with you.
3.2 Legitimate Interests
Legitimate interests: Service improvement, security, fraud prevention, and analytics.
3.3 Consent & Legal Obligations
Consent (where required) and legal obligations under applicable law.
Section 4
Disclosure of Your Information
We do not sell your personal information. We share it only with: Service providers (hosting, analytics, payments) under strict confidentiality agreements. In case of business transfers (merger, acquisition). When legally required by law or regulation. With your explicit consent.
Section 5
Cookies and Tracking
We use necessary cookies for site operation and analytics cookies to understand usage patterns. You can manage your cookie preferences via your browser settings or our consent tool.
Section 6
Data Security
We use industry-standard measures including encryption, access controls, and secure servers to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Section 7
Data Retention
7.1 Retention Period
We keep personal data only as long as needed for the purposes outlined in this policy.
7.2 Verification Data
Verification request data is typically deleted shortly after processing.
7.3 Account Data
Account data is retained for the duration of your account and a reasonable period afterward for legal and operational purposes.
7.4 Deletion Requests
You may request deletion of your data at any time by contacting us.
7.5 Legal Retention
Certain data may be retained longer where required by law or for legitimate business purposes such as fraud prevention.
7.6 Anonymized Data
Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics.
Section 8
International Data Transfers
8.1 Processing Locations
Data may be processed in countries like the UAE and others where our service providers operate.
8.2 Safeguards
We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), when transferring data internationally.
8.3 Consent to Transfer
By using our services, you consent to the transfer of your data to jurisdictions that may have different data protection standards.
Section 9
Your Privacy Rights
Depending on your location, you may have rights to: access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, data portability, and withdraw consent. Contact us [email protected] to exercise these rights. We will respond within the timeframe required by applicable law.
Section 10
Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.
Section 11
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.
Section 12
General Terms
12.1 Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates and disputes are subject to the exclusive jurisdiction of the courts of Dubai.
12.2 Severability
If any provision of this Privacy Policy is found unenforceable, the remaining provisions remain in full effect.
Section 13
Contact & Corporate Info
For any privacy-related questions, concerns, or data subject requests, please contact us using the details provided in the Contact section below.
Section 14
Legal Contact
You may contact our Data Protection Officer or privacy team [email protected] for any inquiries regarding the processing of your personal data.
Section 15
Privacy Policy
15.1 Complete Agreement
This Privacy Policy constitutes the complete privacy agreement between you and Twitty Digital Marketing LLC regarding Sendcopy.ai.
15.2 Policy Updates
We may update this policy periodically. Material changes will be communicated via email or prominent notice on our website.
15.3 Applicability
This policy applies to all users of Sendcopy.ai regardless of their geographic location, though specific rights may vary by jurisdiction.
15.4 Severability
If any portion of this Privacy Policy is held invalid, the remaining provisions continue in full effect.
15.5 Last Updated
This Privacy Policy was last reviewed and updated on June 10, 2026.
Legal Contact & Corporate Info
For any questions regarding this Privacy Policy or to submit legal inquiries, please reach out to Twitty Digital Marketing LLC:
Company & Headquarters
Twitty Digital Marketing LLC
Office 249, IDS Business Center, Dubai, United Arab Emirates
Email Support
Digital Platform
Sendcopy.ai
LinkedIn Outreach & Automation Tool
Telephone Contact