First-Party Cookies
Set directly by SendCopy.ai. These are typically used to keep you logged into your secure workspace or remember your UI preferences.
Legal Information
Cookie Policy
How SendCopy.ai uses cookies, your choices, and your rights. Last updated: June 2026.
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What This
Scope of our cookie usage across the SendCopy ecosystem.
This Cookie Policy explains how SendCopy.ai ("we", "us", or "our") uses cookies and similar tracking technologies on sendcopy.ai and all associated subdomains. This policy should be read alongside our comprehensive Privacy Policy, available at sendcopy.ai/privacy-policy.
This policy does not apply to the practices of third-party companies, websites, or services that SendCopy.ai does not own or control, even if they link to or from our platform.
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Understanding
A brief technical overview of the mechanics of browser cookies.
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used by web developers to make websites function efficiently, perform analytical measurements, and power personalized experiences.
Third-Party Cookies
Placed by our trusted partners (such as Google, Meta, or Intercom) to measure advertising performance or power live support widgets.
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Categories Of
Detailed lists of specific cookies utilized on our platform.
1. Essential Cookies (Strictly Necessary)
Always Active| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | SendCopy | Maintains your authenticated secure user session. | Session |
| csrf_token | SendCopy | Prevents Cross-Site Request Forgery security attacks. | Session |
| auth_token | SendCopy | Stores your secure login credentials if 'Remember Me' is checked. | 30 Days |
| cookie_consent | SendCopy | Remembers your cookie banner selection choices. | 13 Months |
2. Analytics Cookies (Performance)
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google GA4 | Distinguishes unique users and tracks website performance metrics. | 2 Years |
| _ga_[ID] | Google GA4 | Maintains unique session state variables. | 2 Years |
| _gid | Google GA4 | Registers a unique ID to generate statistical site data. | 24 Hours |
| _gat | Google GA4 | Throttles the request rate to limit traffic on high-volume days. | 1 Minute |
3. Functional Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ui_preferences | SendCopy | Stores dark/light theme and sidebar toggle layout state. | 1 Year |
| language | SendCopy | Saves your preferred interface language choice. | 1 Year |
| timezone | SendCopy | Customizes schedule analytics timing displays. | Session |
4. Marketing & Targeting Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta Ads | Tracks conversions and optimizes social media ad delivery. | 90 Days |
| _gcl_au | Google Ads | Measures ad conversion rates across search campaigns. | 90 Days |
| li_fat_id | Optimizes LinkedIn professional retargeting metrics. | 30 Days | |
| intercom-session-[ID] | Intercom | Powers the live support chat widget inside your workspace. | 9 months |
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How We Obtain
Mechanisms behind our transparent cookie banner and consent logs.
On your first visit to SendCopy.ai, a cookie consent banner will appear at the bottom of the screen. Essential cookies are enabled by default because they are structurally necessary to render and secure the web application.
Analytics, Functional, and Marketing cookies will remain strictly disabled until you actively switch them on. Your consent is freely given, specific, informed, and unambiguous. We store consent parameters on our servers for a maximum of 13 months before prompting you to reconfirm your preferences.
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Change Or Withdraw
You retain absolute control over your tracking preferences.
You can modify your cookie settings at any time using three distinct methods:
- 1. Cookie Settings Panel: Click the "Cookie Preferences" link located in our global website footer to open the overlay panel and toggle categories.
- 2. Browser Settings: Configure your browser (Chrome, Firefox, Safari, Edge) to block or delete cookies completely. Refer to your browser's "Help" documentation for specific instructions.
- 3. Third-Party Opt-Out Tools: Use industry-wide browser plug-ins provided by Google Analytics, Meta, and the Network Advertising Initiative to opt out of global targeting networks.
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Your Rights
Strict European data privacy regulations applied globally.
If you reside within the European Economic Area (EEA), you have robust statutory rights regarding your tracking data. This includes the right of access, erasure, the right to withdraw consent instantly, and the right to object to automatic profiling.
To exercise these rights, please email our security officer at [email protected]. Our team will verify your identity and process any deletion or access requests within 30 business days.
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Your Rights
California Consumer Privacy Act guidelines for US users.
Under the California Consumer Privacy Act (CCPA), California consumers have the right to know what personal information we collect, request deletion, and opt out of the "sale or sharing" of personal data to third parties.
SendCopy.ai does not sell your personal data for monetary gain. However, like many modern software platforms, we utilize analytical and marketing cookies which can be classified as a "share" under CCPA. To opt out, please click the "Do Not Sell or Share My Personal Information" link in our footer.
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Cookie Retention
How long specific cookies persist inside your local browser storage.
The duration a cookie stays on your device depends on whether it is a "session" or "persistent" cookie:
- Essential cookies remain active for the duration of your session or up to 30 days.
- Analytics and Functional cookies persist for up to 2 years to track returning visitor trends.
- Marketing and Retargeting cookies typically decay within 30 to 90 days.
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Our Stance On
Where the web standards currently sit regarding global browser signals.
Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. While many platforms recognize this signal, there is currently no agreed-upon industry standard for how websites should respond.
Because no definitive standard has been established, SendCopy.ai does not currently modify its data collection practices in response to active DNT browser headers. We will update this policy if global standards emerge.
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Updates To This
How and when this document changes over time.
We will update this Cookie Policy from time to time to reflect modifications in our tracking software, legal obligations, or technical frameworks. Any structural changes will trigger a fresh cookie consent banner prompt on your next workspace login.
You can always review the current, legally binding version of this document at any time by visiting sendcopy.ai/legal/cookie-policy.
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Get In Touch With Our
Direct contact lines for all data protection inquiries.
If you have any questions, concerns, or feedback about this Cookie Policy, feel free to contact us via the channels listed below:
GENERAL EMAIL
[email protected]SUPPORT HELP
sendcopy.ai/contactDATA PROTECTION OFFICER
[email protected]